Consignment Agreement & Info

By creating a consignment appointment at The Cute Cactus, you agree to abide by the policies and procedures laid out in this document.

What Is Consignment?

Consignment is a mutually beneficial partnership between the consignor (you) and an authorized seller (us). We sell your gear/clothing at our store, splitting the profits with you. Once your items have been inspected, we pay you by cash payout or issuing store credit to you (see breakdown below).

REQUIRMENTS:

We require that you make an appointment to drop off consignment. Appointments can be made from our website. Please review our "No Thank You" list prior to booking.

CONDITION OF YOUR ITEMS:

  • Great quality
  • No stains
  • No rips
  • No smells
  • Laundered or freshly cleaned.

- If items fall against any of these requirements, they will be asked to be picked up or a fee will be charged to your account.

- Please make sure to note that you would like any items back, at time of your appointment. If you'd rather not pick up one of your items, we are happy to donate it for you! If you want back any items that were not accepted into the store, they need to be picked up within 24 hours of being notified. If they are not picked up within the 24 hours, they will be further donated. 

APPOINTMENT INFO:

- Appointments are for dropping items off, and it is not guaranteed that they will be gone through at this time. Items will be inspected within 2 business days.

- There is a 2 bag limit per appointment. Any items over the limit may be asked to be picked up the next business day.

- Please note, once items are dropped off at the store, they are now possession of The Cute Cactus. There is a zero tolerance for complaints of discrepancies of the store credit total provided. We are an affordable clothing store and take pride in staying true to that. We will price items according to those standards.

PRICING INFO:

- We price items based on their condition. We do our best to fully inspect your gear/clothing, but we are only human, and we do occasionally miss flaws or imperfections during our initial review. If there was anything missed within the initial review, someone will reach out to you and update you with any changes.

*The Cute Cactus reserves the right to refuse any item for any reason. If we reject one of your items, it doesn't necessarily mean that it's not in good condition. It might instead be that it is a brand we don't accept or that we are particularly overstocked in a particular section in our store. We appreciate your understanding when we cannot accept your gear/clothing.

CONSIGNOR COMMISSION SPLIT:

We offer two different commission splits:

  • Credit is a 50/50 split
  • Cash is a 70/30 split.

STORE CREDIT:

Your store credit balance cannot be used on: select accessories, toys, books or any new boutique items.

$150.00 is the maximum allowed to be on a single account at one time. If your account is inactive for 1 year, your credit will be dissolved.